Strategic and Business Management
Key organizational goals included increasing empowerment and resources to the local chapters. The major fall and spring events play a critical role in shaping the culture and community of these chapters. In alignment with the strategic objectives, this toolkit was designed to serve the fall events. We later created a similar resource for the spring events.
There was also a business need to significantly reduce overhead and barrier to entry for those leading these events. We involved student leaders in the project team in order to design a product that any student leader could use immediately.
Technical Project Management
I led the team to take an agile approach and taught them to keep our work on a Kanban board. Because the work was done over the course of a summer with student interns, the iterative approach helped us manage the scope and schedule well.
We used interviews with our target users to identify quality standards and converted them into success criteria. Throughout the project, we iteratively reviewed the quality of the product with both stakeholders and users.
In the area of communications, I helped teach the team how to provide regular updates and develop a communications plan.
Team leadership examples
This team was primarily composed of summer interns with various levels of experience. Much of my leadership was focused on the following areas:
- Defining their roles
- Training in human-centered design and project management skills
- Providing regular feedback and coaching
I also used this project to develop them by applying different methods and tools. I taught them skills like a RASCI (Responsible, Accountable, Supportive, Consultive, Inform) matrix, stakeholder management, Kanban boards, interviews and focus groups. We used both the Myers Briggs and Strengths Finder profiles for coaching and development.