This simple habit delivers a significant impact by uncovering assumptions, root causes and new ideas.
5-Why's exercise is a problem-solving technique that can help teams get to the root cause of an issue.
Here are some steps you can follow to use the 5-Why's exercise:
Here's another example of how the 5-Why's exercise might work in practice:
Solution: Allocate time to develop a clear communication plan that takes into account any changes in the project scope.
Five isn't a magical number, but it's enough to get to underlying causes but not so many that you start to frustrate people. The key is to move past symptoms to causal factors.
I don't feel like every question has to be, "Why?" Asking "How? When? What? or Where?" can also be helpful, but "Why?" seems to be the most effective at getting to the cause of things.
It’s easy to feel stuck or have an obstacle and not be sure how to begin to overcome it. I can lead your team through workshops for discovery, ideation, problem-solving, and solution testing.